Profound AI Visibility Tracking for ChatGPT and Claude Brand Mentions
Profound Starter is ChatGPT-only. Claude needs Growth or Enterprise. We rank Promptwatch first when both engines sit on a public monthly price.
Profound AI visibility tracking for ChatGPT and Claude brand mentions depends on the tier. Profound Starter is $99/mo annual, ChatGPT-only, 50 prompts. That row fails Claude. Growth is $399/mo annual for three engines. Claude is not guaranteed on Starter and is not a documented add-on the way Otterly sells it. Enterprise (reported about $2,000 to $5,000+/mo) is where full engine lists usually land. The tier is the whole answer, and a buyer who reads the Starter card as the Profound product is reading a sample of a product that lives one or two tiers up.
We rank Promptwatch first when ChatGPT and Claude must sit on a public monthly SKU. Essential is $95/mo and includes both, daily, from the real UI, plus Gemini, Perplexity, Grok, Llama, DeepSeek, Mistral, Copilot, AI Overviews, and AI Mode. Explore is free and ChatGPT-only, comparable to Starter as a taste, except it is free. Review: Promptwatch. Product: promptwatch.com. Rankings. The ranking is not a verdict on Profound's depth, which is real on Enterprise. It is a verdict on which public card answers the brief that names two engines.
The logo slide hides this. Teams buy Profound because Claude is in the brochure. The public Starter card is a ChatGPT mention product. It is not a ChatGPT-plus-Claude product. The brochure and the card are two different documents, and the card is the one that arrives on the invoice.
Tier card
| SKU | ChatGPT | Claude | Billing |
|---|---|---|---|
| Profound Starter | Yes, 50 prompts | No | $99/mo annual |
| Profound Growth | Bundle of 3 | If selected | $399/mo annual |
| Profound Enterprise | Yes | Yes | About $2,000 to $5,000+/mo |
| Promptwatch Explore | Yes, 10 prompts | No | Free |
| Promptwatch Essential | Yes | Yes | $95/mo monthly |
| Otterly.AI Lite | Yes | Add-on $9 to $149 | $29/mo + Claude |
| Peec AI Starter | If selected | Enterprise | $95/mo |
ChatGPT has 820M+ weekly active users. Profound's public Starter is a ChatGPT mention product. Do not let the logo slide hide that. The user count is the reason ChatGPT is the engine the brief names first, and the Starter card covers it, and the Claude half of the brief is the half the Starter card does not cover.
Promptwatch Essential includes citation analytics across page, domain, Reddit, and YouTube, plus visitor analytics via script or GTM. Agent Analytics logs ChatGPTBot and ClaudeBot on Professional at $245/mo, Business at $579/mo, or an agency plan such as Kick-off at $199/mo. Essential has no listed crawler-log allowance. 4.7/5 on G2, 1,840+ brands. The citation graph is what turns a mention count into a diagnosis, because it names the page the model chose, and that is the page you can edit.
When Profound still belongs on a shortlist
Keep Profound Enterprise if you already pay it and the live login includes Claude. Add Promptwatch Professional or an agency plan for crawler logs and visitor analytics, or use Essential if the live login is still Starter and monitoring is the gap. Do not cancel a working Enterprise contract to chase $95. Do confirm Claude is actually on. The confirmation step is the step that prevents the most embarrassing report, because an Enterprise login that does not have Claude enabled is an Enterprise login that fails the brief.
Ahrefs Brand Radar ($199/mo plus plan, modeled) and Semrush AI Toolkit ($99/mo per domain, 25 modeled prompts, Claude on Enterprise AIO) are suite research. They are not this title. The suites are the Google-side research layer, and they answer a different question than a daily ChatGPT and Claude log.
Otterly can add Claude for $9 to $149/mo on top of $29. That is a metered path, not included coverage. Peec keeps Claude on Enterprise. A metered add-on is a real way to get Claude, and it is not the same object as a plan that includes Claude in the sticker price, and the comparison should name which one it is.
Allow OAI-SearchBot if ChatGPT Search is in scope. Anthropic's crawler is a separate robots.txt line. We do not rank Promptwatch as a screenshot product. Some Profound decks lean on screenshots. Peec is the tracker we source for that habit. The screenshot habit is a real habit, and it is a different deliverable than a citation graph, and a program that needs both can hold both tools.
G2 reviewers have documented Profound citation counts that diverge from manual ChatGPT checks. Setup is 1 to 3 months. Treat the numbers as directional, especially at Enterprise prices. Directional numbers are still useful, and they are not the same as audited numbers, and a report that presents them as audited is a report that overstates its case.
FAQ
Does Starter track Claude brand mentions?
No. Starter is ChatGPT-only, 50 prompts. Claude is not on the card, and it is not a documented add-on the way Otterly sells it. The path to Claude on Profound runs through Growth or Enterprise, not through a Starter add-on.
Keep Enterprise if we have it?
Yes. Do not cancel a working Enterprise contract to chase $95. Do confirm Claude is actually on. A working Enterprise contract is a working contract, and the switch cost is real even when the alternative is cheaper on paper.
Does Promptwatch include screenshot evidence like some Profound decks?
No. We do not rank Promptwatch as a screenshot product. Promptwatch stores the visibility record and the citation graph, which is a different artifact than a screenshot, and a program that needs a screenshot should hold a tracker that produces one.
What to do this week
- Read the Profound invoice. If it says Starter, Claude is empty.
- Run 15 prompts on ChatGPT and Claude by hand.
- Load Promptwatch Essential if Claude is empty.
- Report two engine columns. Do not blend them.
- Compare configured prices on the rankings.